Our Vision, Mission & Core Values

VISION

Making a difference in people's lives through innovative ideas & unparalleled service.

MISSION

Our mission is to be the undisputed leader in providing prepared time-critical pharmaceuticals, equipment, accessories, comprehensive value-added pharmacy & management services to the diagnostic, therapeutic & theranostic healthcare community & their patients.

CORE VALUES

Customer Centered Approach

• Focus on what is most beneficial for the success and satisfaction of our internal and external customers.
• Strive for a level of customer service that exceeds their expectations.
• Enagage our external customers enthusiastically, ensuring a positive, professional experience as we endeavour to meet their patients' needs.

Health, Safety & Quality

• Demonstrate a strict adherence to health and safety policies and procedures of GMSA.
• Apply the highest standards of excellence in all aspects of the business.
• Don't compromise on our standards or take shortcuts.

Integrity & Professionalism

• Exhibit ethical conduct and honesty in all business relationships.
• Always do that which is right and fair.
• Encourage respect for and promote the dignity of every individual, colleague, customer & vendor.
• Demonstrate the highest level of work ethic and reliability in the workplace.

Effective Communication

• Build a wide and diverse network both inside and outside the organisation.
• Express opinions, facts and thoughts with clarity, openness, transparency and accountability.
• Relate effectively to staff at all levels of the business.

Empowering Each Other

• Collaborate to achieve common business goals.
• Promote teamwork and build team spirit through encouragement and recognition of achievement.

Innovation & Growth Mindset

• Constantly search for dynamic and definitive solutions in the fields of molecular imaging and theranostics.
• Encourage creativity and the open expression of new ideas.
• Learn to teach, teach to learn. WE all have something to learn from each other.
• Don't be afraid to ask questions and try new challenges.