Our Vision, Mission & Core Values
Making a difference in people's lives through innovative ideas & unparalleled service.
Our mission is to be the undisputed leader in providing prepared time-critical pharmaceuticals, equipment, accessories, comprehensive value-added pharmacy & management services to the diagnostic, therapeutic & theranostic healthcare community & their patients.
Customer Centered Approach
- Focus on what is most beneficial for the success and satisfaction of our internal and external customers.
- Strive for a level of customer service that exceeds their expectations.
- Enagage our external customers enthusiastically, ensuring a positive, professional experience as we endeavour to meet their patients' needs.
Health, Safety & Quality
- Demonstrate a strict adherence to health and safety policies and procedures of GMSA.
- Apply the highest standards of excellence in all aspects of the business.
- Don't compromise on our standards or take shortcuts.
Integrity & Professionalism
- Exhibit ethical conduct and honesty in all business relationships.
- Always do that which is right and fair.
- Encourage respect for and promote the dignity of every individual, colleague, customer & vendor.
- Demonstrate the highest level of work ethic and reliability in the workplace.
- Build a wide and diverse network both inside and outside the organisation.
- Express opinions, facts and thoughts with clarity, openness, transparency and accountability.
- Relate effectively to staff at all levels of the business.
Empowering Each Other
- Collaborate to achieve common business goals.
- Promote teamwork and build team spirit through encouragement and recognition of achievement.
Innovation & Growth Mindset
- Constantly search for dynamic and definitive solutions in the fields of molecular imaging and theranostics.
- Encourage creativity and the open expression of new ideas.
- Learn to teach, teach to learn. WE all have something to learn from each other.
- Don't be afraid to ask questions and try new challenges.